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Twitter – the should, the could, the would company

Twitter, the decade plus old company is still trying to define what it is and how to make money. It is trapped in a business model of providing free service in exchange for our souls and friends. Based on the past performance there is little hope that Twitter’s future will be brighter. The number of free users is not growing fast enough (if at all) and the revenue from ads is not rising fast enough to stop the bleeding. Let’s…

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Exchange – High Memory Utilization

Back pressure is a system resource monitoring feature of the Microsoft Exchange Transport service that exists on Microsoft Exchange 2013 Mailbox servers and Edge Transport servers. What this means is that the Exchange server monitors key resources, such as hard drive space and memory, and under pressure, can take action to prevent service unavailability. While this can prevent system resources from being completely exhausted, back pressure can cause service degradation. The Exchange server tries to process existing messages before accepting…

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You can do better McKinsey

Dear McKinsey, you can do better than this.02 When I saw the article from McKinsey ‘Straight Talk About Big Data’, http://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/straight-talk-about-big-data I got excited. McKinsey produces quality content and it positions itself as a thought leader. Not this time. This article is full of truisms, clichés and at worst competing or not fully baked ideas. Let’s begin from the end. ‘ … Science-fiction writer Arthur C. Clarke once said that “any sufficiently advanced technology is indistinguishable from magic.” We haven’t…

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Exchange 2013 – Failed to detect the BitLocker state for EDS log drive ‘C:\’

BitLocker is a feature in Windows Server 2012 (and newer) for encrypting the hard drive. Most organizations are not required to encrypt the data on the server hard drives and to my experience, very few organizations choose to do so unless they are forced to do so. Therefore, to the surprise of many of us, the Windows Event Log starts filling up with BitLocker related messages on the Exchange 2013 servers after installing Cumulative Update 7 (CU7) for Exchange Server…

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Troubleshoot Error: VMware ESX/ESXi – Failed Power Supply

Rollup alert  The hardware component VMware Rollup Health State on ESX server is now reporting a status of 3. Status 2 denotes yellow state, while 3 denotes red state. This started at 2015-09-02 13:05:35 PDT – or 0h 3m ago. Power supply state The hardware component Power Supply 2 Power Supply 2 0: Power Supply AC lost – Assert on ESX server is now reporting a status of 3. Status 2 denotes yellow state, while 3 denotes red state. This started at…

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This weather update is brought to you by IBM.

Weather is no longer just conversation while paying for your coffee, or chatting around the water cooler – it is becoming big business. That’s why IBM recently bought the Weather Channel for reported $2 billion. And it is also another manifestation of Big Data creating opportunities for companies to capitalize on. IBM has made Big Data and analytics the next mountain it wishes to climb. They understand that a company of any size will need vital sets of information in…

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You might have gold in your office already, just start digging for it.

You’ve probably heard about ‘Big Data’ and ‘Predictive Analytics’ – big buzz words floating around today. These terms sound very technical, futuristic even… and expensive. Perhaps you were informed that you need to start a project that incorporates these concepts, but you have no idea why or how you would embark on such a mission. Forget the jargon. It’s not difficult at all, let me give you an example: Most likely your company has customers and hopefully the information about…

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Troubleshoot errors: Exchange – Mailbox has Exceeded Maximum Mailbox Size

ERROR – The mailbox for has exceeded the maximum mailbox size. This mailbox cannot send or receive messages. Incoming messages to this mailbox are returned to sender. The mailbox owner should be notified about the condition of the mailbox as soon as possible. Most organizations implement mailbox quotas on their Exchange. While this policy is good for managing disk space and enforce users to clean up their mailboxes, this also poses a challenge for individual users when they exceed their quota.…

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The State of Technology in Canadian School Districts

In May, PCIS conducted a market survey to gather insight on the state of technology at school districts across Canada. IT Managers and Directors from over 300 school districts were invited to complete a survey. The results revealed some common issues that resonated throughout the country while some highlighted challenges unique to their particular district. Because education is regulated and governed at the provincial level, it was not surprising to learn that districts that operated within the same province shared…

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SharePoint – The service did not start due to a logon failure

Sometimes a minor detail can lead into severe side-effects, as is the case in this posting. Our client installed a new piece of software, and one of the installation steps generated a rather seemingly harmless question. The installation software asked if it can be allowed to update a GPO (Group Policy object) in Active Directory (AD). The unsuspecting IT staff member assumed this was fine and proceeded to make the changes required to make the software work. However, soon after,…

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